Terms and conditions
Order & Refund Policy
Refunds will be given up to 14 days from when the product was received. Please make sure that you have carefully reviewed your order before finalising your purchase.
Please contact us within 30 calendar days of your parcel being delivered. If we don’t hear from you within this window, we’ll assume everything is fine with your order. Any order, delivery or item issues must be reported within these 30 calendar days of receipt. After that, we might not be able to assist with any problems.
We are currently unable to ship to any military addresses.
For more help please contact: customerservice@revolutionattire.com. You will receive a reply within 24 working hours.
Cancellation policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at CustomerService@revoultionattire.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
PRE-ORDERS
Pre-Orders cannot be cancelled until the item has been received. You can return these as normal and receive a full refund if you are unhappy with this product.
Support Hours:
Monday - 9am-8pm
Tuesday - 9am-8pm
Wednesday - 9am-8pm
Thursday 9am-8pm
Friday - 9am-8pm
Saturday - 12-8pm
Sunday - 12-8pm
Payment System:
Our payment system is managed via PayPal and Shopify Payments, the worlds leading online payment systems.
REVOLUTION ATTIRE LTD All rights reserved
Company No. 16158760
Opening hours Monday - Friday 9am - 5pm GMT.
OVERVIEW
This website is operated by REVOLUTION ATTIRE LTD. Throughout the site, the terms “we,” “us,” and “our” refer to REVOLUTION ATTIRE . By accessing this website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.
We reserve the right to update or modify these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the site after modifications constitutes acceptance of the revised Terms.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependent to use this site.
You may not use our products for illegal or unauthorised purposes, nor may you violate any laws in your jurisdiction during use of the Service.
A breach of any of these Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transferred encrypted across various networks to adapt to technical requirements. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
SECTION 3 - PRODUCTS OR SERVICES
Certain products or services may only be available online. These products may have limited quantities and are subject to return or exchange only as per our refund policy.
We have made every effort to display product colours and images accurately. However, we cannot guarantee that your device's display will accurately reflect the product's colours.
We reserve the right to limit the quantities of products or services we offer and to discontinue any product at any time without notice.
SECTION 4 - PRICING AND BILLING
We reserve the right to change product pricing at any time without notice.
You agree to provide accurate, complete, and current purchase and account information for all transactions. Please promptly update your account details, including email and payment information, to ensure successful transactions.
SECTION 5 - RETURNS AND REFUNDS
For details regarding returns, exchanges, and refunds, please refer to our refund policy (see above)
SECTION 6 - USER COMMENTS AND FEEDBACK
By submitting comments, suggestions, or other content, you grant us the right to edit, copy, publish, or use them without restriction.
You agree not to post unlawful, offensive, or defamatory content or anything that infringes on third-party rights.
SECTION 7 - PROHIBITED USES
You are prohibited from using the site or its content for:
- Unlawful purposes.
- Violating any regulations or laws.
- Infringing upon intellectual property rights.
- Uploading harmful code, such as viruses.
We reserve the right to terminate your access to the Service for violating these Terms.
SECTION 8 - THIRD-PARTY LINKS
Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party websites and shall not be liable for any harm caused by using third-party materials.
SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free.
Our Service and all products are provided "as is" and "as available" without any warranty or condition, either express or implied. We are not liable for any damages arising from the use of our Service or products.
SECTION 10 - INDEMNIFICATION
You agree to indemnify and hold harmless REVOLUTION ATTIRE and our affiliates, partners, and employees from any claim arising from your violation of these Terms.
SECTION 11 - GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the UK.
SECTION 12 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace these Terms at any time by posting updates on our website. It is your responsibility to review this page regularly for updates.
SECTION 13 - CONTACT INFORMATION
For questions or concerns about these Terms, please contact us at:
- Business Name: REVOLUTION ATTIRE
- Email Address: Customerservice@revolutionattire.com
- REGISTERED COMPANY ADDRESS: 16 GILPIN WAY, GREAT NOTLEY, BRAINTREE CM77 7UT
As an online-only store, our primary communication method is email. Please feel free to reach out to us for prompt assistance.
