REFUND POLICY

Refund policy

Graphic Collection refund policy drop (31/3/25)

This only applies to our Graphic collection dropping on 31/3/25 - not the other items on/coming to Revolution Attire.

ALL SALES ARE FINAL. NO RETURNS OR CANCELLATIONS. (Please use size charts and size recommendations to get the perfect fit)

THIS IS DUE TO OUR BUSINESS MODEL ON THIS COLLECTION, WHERE WE OPERATE WITH  ONE TIME DROP WITH NO RESTOCKS.

IF A PACKAGE IS SENT BACK TO US, CUSTOMER MUST PAY FOR IT TO BE SHIPPED AGAIN.

OUR STANDARD REFUND POLICY:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at CustomerService@revoultionattire.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

PRE-ORDERS

 Pre-Orders cannot be cancelled until the item has been received. You can return these as normal and receive a full refund if you are unhappy with this product.

 
You can always contact us for any return question at CustomerService@revoultionattire.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
ITEMS IN OUR GRAPHIC COLLECTION- 31.3.25

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at CustomerService@revoultionattire.com.

Order & Refund Policy

Refunds will be given up to 14 days from when the product was received. Please make sure that you have carefully reviewed your order before finalising your purchase. 

Please contact us within 30 calendar days of your parcel being delivered. If we don’t hear from you within this window, we’ll assume everything is fine with your order. Any order, delivery or item issues must be reported within these 30 calendar days of receipt. After that, we might not be able to assist with any problems.

We are currently unable to ship to any military addresses. 

For more help please contact:  customersupport@revolutionattire.com. You will receive a reply within 24 working hours.

Support Hours:

Monday - 9am-8pm 

Tuesday - 9am-8pm

Wednesday - 9am-8pm

Thursday 9am-8pm

Friday - 9am-8pm

Saturday - 12-8pm

Sunday - 12-8pm 

 

Payment System:
Our payment system is managed via PayPal and Shopify Payments, the worlds leading online payment systems.

REVOLUTION ATTIRE LTD All rights reserved

Company No. 16158760

Opening hours Monday - Friday 9am - 5pm GMT.

 

Cancellation policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at CustomerService@revoultionattire.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

PRE-ORDERS

 Pre-Orders cannot be cancelled until the item has been received. You can return these as normal and receive a full refund if you are unhappy with this product.

 

OVERVIEW

This website is operated by REVOLUTION ATTIRE LTD. Throughout the site, the terms “we,” “us,” and “our” refer to REVOLUTION ATTIRE . By accessing this website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

We reserve the right to update or modify these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the site after modifications constitutes acceptance of the revised Terms.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependent to use this site.
You may not use our products for illegal or unauthorised purposes, nor may you violate any laws in your jurisdiction during use of the Service.
A breach of any of these Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transferred encrypted across various networks to adapt to technical requirements. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

SECTION 3 - PRODUCTS OR SERVICES

Certain products or services may only be available online. These products may have limited quantities and are subject to return or exchange only as per our refund policy.
We have made every effort to display product colours and images accurately. However, we cannot guarantee that your device's display will accurately reflect the product's colours.
We reserve the right to limit the quantities of products or services we offer and to discontinue any product at any time without notice.

SECTION 4 - PRICING AND BILLING

We reserve the right to change product pricing at any time without notice.
You agree to provide accurate, complete, and current purchase and account information for all transactions. Please promptly update your account details, including email and payment information, to ensure successful transactions.

SECTION 5 - RETURNS AND REFUNDS

For details regarding returns, exchanges, and refunds, please refer to our refund policy (see above)

SECTION 6 - USER COMMENTS AND FEEDBACK

By submitting comments, suggestions, or other content, you grant us the right to edit, copy, publish, or use them without restriction.
You agree not to post unlawful, offensive, or defamatory content or anything that infringes on third-party rights.

SECTION 7 - PROHIBITED USES

You are prohibited from using the site or its content for:

  • Unlawful purposes.
  • Violating any regulations or laws.
  • Infringing upon intellectual property rights.
  • Uploading harmful code, such as viruses.

We reserve the right to terminate your access to the Service for violating these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party websites and shall not be liable for any harm caused by using third-party materials.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free.
Our Service and all products are provided "as is" and "as available" without any warranty or condition, either express or implied. We are not liable for any damages arising from the use of our Service or products.

SECTION 10 - INDEMNIFICATION

You agree to indemnify and hold harmless REVOLUTION ATTIRE and our affiliates, partners, and employees from any claim arising from your violation of these Terms.

SECTION 11 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the UK.

SECTION 12 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace these Terms at any time by posting updates on our website. It is your responsibility to review this page regularly for updates.

SECTION 13 - CONTACT INFORMATION

For questions or concerns about these Terms, please contact us at:

As an online-only store, our primary communication method is email. Please feel free to reach out to us for prompt assistance.